Rescind a policy cancellation

About this task

You can rescind a cancellation when a policy has a status of Cancellation Pending, before the cancellation date. (Once the policy has a Canceled status, you cannot rescind it; however, you can reinstate the policy. For more information, refer to Reinstate a canceled policy.)

When you rescind a policy cancellation, you must do so before the cancellation date. After the cancellation date, you can rewrite, reissue, or reinstate the policy.

Procedure

  1. From the navigation sidebar, select the policy you want to rescind.
  2. Click Rescind Cancellation.
  3. In the confirmation window, select your reason and enter any additional comments.
    • If you select Other, you must enter a reason.
  4. Click Confirm.
  5. Select whether to send a Standard, Custom, or No email notification, and then click OK.
    • If you select Yes - Custom, a standard email window opens. Complete the email, and click Send or Save Draft.

Results

Underwriting Management rescinds the cancellation and removes the Cancellation Pending sub-status.