Submission statuses
The status of a submission changes as the workflow progresses. Statuses are listed and described in the general order in which they occur. For diagrams that show the progression through these statuses and the rule sets that run at each step, see the Submission States diagrams.
Submission Status |
Description |
---|---|
Draft |
Submission is in an initial form and has not been submitted for underwriting. Agents can view draft submissions that an insurer is creating on their behalf. Insurers can view drafts that an agent has not yet submitted by filtering for submissions from that agent. Draft submissions are categorized by creation method. |
Submit Pending |
Submission has been submitted before the date the insurer is ready to process it. On the date the insurer can accept the submission, the system automatically submits it. |
Submitted |
Submission has been updated to include all required information and has been submitted for underwriting. |
Clear |
Insurer has performed clearance, and no matching active submissions have been found in the system. A Clear submission may not be ready for underwriting if prerequisites (such as submission data entry, modeling, or other analysis work) are not complete. |
Clear-Ready |
Submission has been cleared and is ready to be worked on by an underwriter. |
Clear (Awaiting Rates) |
Submission has been cleared and the insurer has attempted to get a rate, but the rates are not yet available. This sub-status is valid for both the Clear and Clear-Ready statuses. |
Not Clear |
Insurer has performed clearance and found a matching active submission in the system. Insurer must later clear or decline a submission that has a status of Not Clear. |
Quoted |
Insurer has prepared a quote and sent the proposal to the agent. |
Declined Quote |
Agent has declined binding. |
Bind Requested |
Agent has requested binding. |
Bound |
Coverage has been bound. |
Withdrawn |
All quotes have been withdrawn after being sent. |
Pending Issuance |
Data has been sent to a policy administration system and a response is expected. |
Issued |
Binder has been issued and a policy number is assigned. |
Lost |
Business was lost to another insurer. |
Declined |
Insurer has declined. |
Rejected |
Insurer has rejected the submission. A rejected submission is inactive but does not affect the declination ratio. |
Cancellation Pending |
Cancellation is pending (before it has been marked Canceled). |
Canceled |
Cancellation was pending and has reached the cancellation date. |
Pending Renewal |
The system has automatically initiated a renewal or an insurer has requested a renewal. |
Renewed |
Submission has been renewed. |
Non-Renewed |
Submission has been marked as Non-Renewed. |
Expired |
The policy term has ended and the submission was not submitted for renewal, non-renewal, or cancellation. |
Referred |
The submission was referred to another user. |